R S Tipton, Inc., Your Change Management Pro | Architects and Facilitators of Transformational Change and Organizational Strategy

Is it time for transformational change — or is incremental change more appropriate? Too often leaders mistake one for the other, and wind up doing too little too late, or squashing the proverbial fly with a sledgehammer. Neither situation turns out well, unfortunately. by Robert S. Tipton http://atom.smasher.org/highway/ Yes, as the old saying goes, “change […]

by Robert S. Tipton Which is better? Employees that do “whatever it takes” related to customer service, quality, efficiency, etc., or employees that ensure they simply comply with the metrics in their performance plans? Be careful how you answer that question. It’s easy to say, “Oh — it’s obviously the former…” However, in my experience […]